The challenge

Databricks is a fast-growing company with employees generating vast amounts of content across multiple tools, including Google Workspace, Atlassian, Salesforce, and Slack. The challenge? Finding relevant information quickly.

“We had search engines, but they didn’t surface the right results,” said Naveen Zutshi, CIO at Databricks. “Relevance was the biggest issue.”

Without a reliable way to search across systems, employees wasted time hunting for information instead of focusing on their work.

The solution

Glean gave Databricks a unified search experience that delivers the right information instantly.

“With Glean, we built a simple, intuitive intranet where employees can find what they need right away,” Zutshi shared. “That was the biggest benefit — an internal search that actually works.”

Now, employees can:

• Find relevant information instantly instead of sorting through multiple tools.
• Engage more with internal content because it’s easier to access.
• Spend less time searching and more time working productively.

Beyond search, Glean’s AI-powered assistant helps Databricks uncover deeper insights and retrieve information faster through natural conversation.